Dear Members:

All services have been restored completely.

Dial up connections, domain services, mail gateways, and web hosting all have been in full capacity service since approximately 3:30pm Sunday evening.

Mail services (POP3, SMTP, IMAP, and web) have been at full service since approximately 7:30pm Sunday evening.

This has been a very taxing weekend for all of us, and we greatly appreciate your patience while we addressed these system issues.

At approximately 5:30pm yesterday evening (Friday, June 18th) our Network Operations Center facility suffered a full scale service interuption due to a major electrical spike that disrupted regular power and damaged the backup power supply circutry. 

We have been working directly with our service providers in attempt to get our network back up and fully functional.  Our systems suffered from severe damage and we are finally making progress in bringing the network back to live status. 

I would like to take this opportunity to Thank each of you for your patience and understanding during this service interuption.  I assure you we are working as quickly as we can to get all systems back to normal.  

Please understand that this outage has absolutely no relationship to the announcement made earlier this month regarding our plan to close down our retail store operation.  Our retail office does not house any vital network equipment and the closing of that office will have no impact on the services we provide.

More updates will be posted as time and circumstances permit.

Sincerely,
Charles Partridge