Dear Members,

This new "Members" page has been up for over a month now.  I've heard a lot of comments about it, especially when we first changed it.

So now it's come down to this:
 
What can we do to make it better?

I know a lot of members have told me it loads a little slower than the old version did, and I have a good idea of what content is causing that to happen.  But before I make any changes (and disgruntle anyone who may like the features that I think are causing the slower load), I want to know what our Members think of the page.

I've setup a special email address for anyone interested in commenting to use for sending us any comments, suggestions, criticisms, etc. of this "members.intouchmi.com" website.  This is your chance to have your voice heard.  My plan is to tally all of the information that our members share with us, and then make changes to the page based on several factors:

1.  Popularity of the suggestions
2.  Feasibility of the suggestions
3.  Usability of the suggestions

Our goal is to keep the "members" page family-friendly while at the same time creating a place for our members to maximize their use of the Internet and its features.

So, please feel free to send an email with your comments.  If there is something you feel should be here that isn't....let me know.  If you feel there is something here that doesn't need to be.....let me know.  (etc.)

Send all comments to responses@intouchmi.com

After the end of November, results will be tallied and we will have a project meeting here at Intouch to discuss the results.  Changes will start showing up in December based on those results.

Thank you all very much for participating in this focus group effort, and for your continued patronage of Intouch Internet!

Sincerely,

Charles Partridge
Director of Operations,
Intouch Internet, Inc.
operations@intouchmi.com