Your privacy is very important to us. We want to make your experience on the Internet as enjoyable and rewarding as possible, and we want you to use the Internet’s vast array of information, tools, and opportunities with complete confidence.

Intouch Internet Services, Inc. has created this Privacy Policy to demonstrate our firm commitment to privacy and security. This Privacy Policy describes how Intouch Internet Services, Inc. collects information from users of Intouch Internet Services, Inc. services (the “Services”), how we use the information we collect and the choices you have concerning the collection and use of such information. Please read this Privacy Policy carefully.

Collection and Use of Information

Members are asked to provide certain information when they sign up for our Services such as name, address, telephone number, billing information (such as a credit card number), and the type of personal computer being used to access the Services. The personal information collected from Members during the registration process is used to manage each Member’s account (such as billing and collections).

In order to better understand its Members, Intouch Internet Services, Inc. may collect consumer data such as ZIP code, demographics and other publicly available information from third-parties. Intouch Internet Services, Inc. may use this data to provide product and service offers. We use data in aggregate to develop products and offers to better serve our Members.

Intouch Internet Services, Inc. may collect information from Visitors and Members who use the various parts of our Services. We use this information primarily to provide a customized experience as you use our Services.

Online Shopping

At some web sites, you can purchase products and services or register to receive materials, such as a catalog or new product and service updates. In many cases, you may be asked to provide contact information, such as your name, address, email address, phone number, and credit/debit card information. If you complete an order for someone else, such as an online gift order sent directly to a recipient, you may be asked to provide information about the recipient, such as the recipient’s name, address, and phone number. Intouch Internet Services, Inc. has no control over third-party web sites and their use of any personal information you provide when placing such an order. Please exercise care when doing so.

Online Advertisements

Intouch Internet Services, Inc. may collect or distribute any information from Members or Visitors for the purpose of providing customized online advertising.

Special Cases

It is Intouch Internet Services, Inc.’s policy not to use or share the personal information in ways unrelated to the ones described above without also providing an opportunity to opt out or otherwise prohibit such unrelated uses. However, Intouch Internet Services, Inc. may disclose personal information or information regarding use of the Services if, for any reason, in our sole discretion, we believe that it is reasonable to do so, including: to satisfy laws, regulations or other legal requests for such information; to disclose information that is necessary to identify, contact or bring legal action against someone who may be violating our Acceptable Use Policy or other policies; to operate the Services properly; or to protect Intouch Internet Services, Inc., our Services, our employees or our Members.

"Cookies" and How Intouch Internet Services, Inc. Uses Them

A “cookie” is a small data file that can be placed on your hard drive when you visit certain Web sites. Intouch Internet Services, Inc. may use cookies to collect, store, and sometimes track information for statistical purposes to operate and improve the products and services we provide and to manage our network and property. If you use the Members.IntouchMI.com website as your start page, we may use a cookie to save your settings and to provide customizable and personalized services.

Additionally, be aware that if you visit non-Intouch Internet Services, Inc. web sites where you are prompted to log in or that are customizable, you may be required to accept cookies. We do not control use of these cookies and expressly disclaim responsibility for information collected through them.

Intouch Internet Services, Inc.'s Commitment to Data Security

Intouch Internet Services, Inc. has security measures in place to protect the loss, misuse, and alteration of the information under our control. While we make every effort to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers” from illegally obtaining this information. We will never sell your information to a third party.

How to Access Your Information

Intouch Internet Services, Inc. offers Members the opportunity to access information regarding their account. To access such information, visit http://backoffice.intouchmi.com/custinfo