Dear Members:

The Network Operations Center power conditioning and backup system maintenance has been completed successfully and ahead of schedule.

All of our systems are back online sooner than we had scheduled for.

Thank You for your patience during this maintenance window.

Sincerely,

Charles Partridge

 

Due to the nature of last weekends system interuption, our Network Operation Center will be performing some important maintenance repairs on Sunday morning (June 27th).  From approximately 12:01am through 8:00am, a factory technician from APC will making the necessary repairs to the facility power conditioning and backup systems. 

We expect that there will be a FULL SYSTEM SHUTDOWN for up to a few hours during that timeframe.  No IntouchMI.com services will be available while the power is down and the network servers are restarted.

We are also going to use this maintenance period to install new servers in our network, however these upgrades will not be noticed by our customer base at this time.

We appreciate your patience and understanding regarding this necessary repair process.

Sincerely,

Charles Partridge
Intouch Internet Services, Inc.