Dear Members:

In order to continue focusing on providing the best quality internet services at an affordable price; we will be closing our Vassar retail office this month. 

After much thought and planning, it has been determined that lowering our costs of business is one of the most effective ways of ensuring our longevity.  In the next couple of weeks, we will be moving out of the Vassar location and into a private office from where business operations will continue.  Intouch will no longer be offering any "walk-in" retail related services such as computer repair, upgrades, printing, etc.  We will, however, continue to offer printing services to our existing and future customers in a 'direct sales' manner where product can be delivered, picked up, or shipped upon completion. 

We appreciate the fact that so many of our customers have chosen to drive to Vassar from distances such as Metamora, Imlay City, Lapeer, Flushing, Grand Blanc, Beaverton, Otter Lake, etc. and we are glad to have been able to assist you in ways above and beyond that of the typical "internet service provider".

We have also just purchased several new network servers in our efforts to continue upgrading our systems.  These new units are planned for updating our log-in authentication servers, our email gateway servers, and our domain name servers.  These updates will then allow us to make additional upgrades to the servers that handle our billing software, customer account portal (backoffice), and web servers in the near future.

Again, our plan to discontinue offering retail services is strictly related to our continued dedication to keeping IntouchMI.com online services as the best in our industry.  None of our major network equipment is located in our Vassar office so this move will not effect the ability for any customer to continue using our dial up access, or websites.

For any customers that have been making payments directly at our Vassar location, please begin either mailing payments, calling in payments, or visit our Authorized Distributor in Vassar - Thumb Wireless (www.thumbwireless.com) as they are also an Authorized Payment Center for IntouchMI.com.

If anyone has any questions, please feel free to contact us.  Thank You for your continued Patronage of our services.

Sincerely,
Charles Partridge
President,
Intouch Internet Services, Inc.