Dear Members,

We've been working hard the last few months on making improvements to both our Dialer software and our Accelerator software.  We're not sitting still; we're trying to make using our Internet Services easier and more trouble-free all the time.

Today I'm "pre" releasing our newest Dialer connection software update: "Intouch Connection v5.0" 

I call it a "pre" release because for the next few days I'm going to let anyone who wants to do the upgrade - KNOWING that our offices are closed until Monday the 4th - go ahead and do it.  I'm very confident there won't be any problems as we've already extensively tested this software (both the full install and the upgrade install), but I wanted to throw out that disclaimer just in case.

So here's how it works:

NOTICE:  There may be an installation error/conflict if your computer has an out of date version of AVG Anti-Virus on it.  Please be sure you have AVG 9.0 installed/upgraded before installing our newest dialing software.

NOTICE:  We've Fixed the problem involving Windows 64-Bit operating systems.  Those of you with Windows Vista or 7 64-bit can go ahead and upgrade your dialer now.  :)

* * * * * * * * * * * * * * * * * * * * * * * * * * 

Please read the descriptions below BEFORE you click on a download.  It important that you get the correct program so you're not wasting your time.  Locate the correct download for your computer and click on the link to download the file.  We recommend that you choose the option to "SAVE" the file and have Windows save it to your DESKTOP.  That way it will be easy to get to after the download is complete.  DO NOT CHOOSE THE OPTION TO "RUN" THE PROGRAM, YOU MUST CHOOSE TO "SAVE" IT.

After the download completes, DISCONNECT from the internet ("hang-up"). 

Locate the file you downloaded and DOUBLE CLICK on it.  Follow the prompts to complete the install.

* * * * * * * * * * * * * * * * * * * * * * * * * * 

For any customer that is currently using the "Connect to Intouch" software versions 4.0, 4.1, 4.2, or 4.3 - You can download the UPGRADE program (it's a smaller file size since you have most of what you need already).  You can tell if you are using the Intouch Connection software by double clicking on your "Connect to Intouch" shortcut.  If the connection box that opens has a banner image across the top with the full Intouch logo (with white background) and one of the above "version" numbers - this is the program for you.

UPGRADE PROGRAM:  http://www.intouchmi.com/software/dialerupdate.exe

- - - - - - - - - - - - - - - - - - - - - - OR - - - - - - - - - - - - - - - - - - - - - - - -

If you are currently using an OLDER dialer (not one of the versions listed above) or are using a "manually" created dialer (doesn't use the Intouch logo) - you'll need to download the whole dialer.  Again, same instructions as above...SAVE the file you download to your desktop.

FULL DIALER PROGRAM:  http://www.intouchmi.com/software/intouchdialer_web_v5.exe

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Version 5.0 offers a MUCH better integration with Microsoft Windows Vista and Windows 7.  In fact, this version of our dialer actually installs a desktop shortcut in those operating systems where the previous versions did not. 

There are a few tweaks in version 5.0 that allow the dialer to get along a little better with Windows Firewall also.  We still recommend that the Firewall be turned OFF, but we know that this isn't always something under your full control either.

This version also makes it easier to get to some dialer options such as choosing Pulse or Tone dialing (yes, we actually have customers that still need the ability to use PULSE dialing!) and we've incorporated our new 3D'ish Intouch Oval "IN" icon into this version.  You'll have newer, more modern looking shortcuts on your desktop.

As stated at the beginning of this article, we don't expect that anyone will experience any difficulties when performing this upgrade.  If you DO have trouble after installing, PLEASE take good accurate detailed notes and contact us Monday morning with that information.  This will allow us to make any necessary changes prior to forcing the update out automatically (which is scheduled for next week!).

STAY TUNED TO THE MEMBERS.INTOUCHMI.COM WEBSITE THIS WEEK FOR MORE GREAT NEWS!  THE NEW INTOUCH ACCELERATOR v5.0 IS COMING TO YOU VERY SOON!