Dear Members,

Over the last couple weeks we have heard of several of our members having issues logging into their online Credit Union accounts via our internet service.

I want to assure you all that Intouch Internet Services, Inc. is not doing anything to block the use of these online services from your Credit Unions.

We have researched the issue and feel we have found the problem which lies within the online system that many Credit Unions in Michigan use for their online interfaces.  We have contacted the vendor of that product on Friday (8/8/08) in the morning and they seemed to agree that the problem is on their end.

After several calls again today I was finally able to get someone to make the correction necessary on that vendors network.

If anyone is still having problems connecting to a Credit Union website, please contact us with the details of the error you are receiving and we will investigate those issues on a case-by-case basis.

Sincerely,

Charles Partridge
Intouch Internet Services, Inc.