Dear Members,

For any of you that are using Yahoo.com email addresses, there are a few things you need to know in order to avoid any issues with not receiving your billing statements from us.

1.  You need to add our Billing department to your Contact List.  Be sure to add the email address of billing@intouchmi.com.  Doing so "should" allow all emails from us to bypass the Yahoo message filters.

2.  Yahoo email is a very peculiar service.  At any given time they will delay or block our mail servers for no apparent reason.  Because of this, it should be known that we cannot guarantee successful delivery of emails from our billing system to your Yahoo email account.  Not receiving the billing emails does not mean your bill isn't due on it's normal monthly schedule.

Remember, all Intouch dialup accounts include the ability to have "@intouchmi.com" email addresses, and we highly recommend that all of our Members use this service. 

If you have any questions, please feel free to contact us.

Sincerely,

Charles Partridge
Intouch Internet Services, Inc.