Dear Members,

We want to know how YOU think we're doing.

Please take a few moments to complete our survey.  You can click the link below and it will open a new window with the survey loaded.  When you're done (after you click the "Done" button) simply close that window and you should be back to our members' page.

Click here to take survey

Thank You,
Charles Partridge
Intouch Internet Services, Inc.

 

Dear Members,

I've depreciated the article regarding the software upgrade that was required starting in mid-January.  By now everyone who needed the upgrade should have the upgrade.

I'd like to take a moment to THANK each and everyone one of you for your patience and understanding during the upgrade window.  For the most part, everything went really smooth.  There were a few customers that we had to help out during the upgrade process and we learned a few things ourselves during that.

So far, everything we've heard back from our customers regarding the new Accelerator performance is positive and for that we are thankful.  We truly did put a lot of time and resources into making sure we weren't just 'changing the packaging' on this upgrade.  The technology used in this new software is far superior to the old service and delivers a much better experience.

If any of you would like to share your thoughts, opinions, or criticisms of this new Accelerator software - I'd be glad to hear it.  Just send an email to responses @ intouchmi.com.  I'll take the time to review each and every email and reply back to you when necessary.

Thank You, again, for your continued patronage of IntouchMI.com!

Sincerely,

Charles Partridge
President

URGENT NOTICE FOR INTOUCH ACCELERATOR CUSTOMERS:

 IF YOU HAVE THIS ICON PLEASE READ ON!

 IF YOU HAVE THIS ICON, YOU ARE ALL SET WITH THE NEWEST SOFTWARE ALREADY.  PLEASE DISREGARD THE FOLLOWING.

YOU MAY EXPERIENCE PROBLEMS WITH THE ACCELERATION SERVICE AS OF TODAY IF YOU HAVE NOT YET PERFORMED THE UPGRADE TO OUR NEWEST SOFTWARE.

DUE TO SOME PROBLEMS WITH OUR PREVIOUS ACCELERATOR SERVICE PROVIDER - IT IS IMPERATIVE THAT YOU FIRST UNINSTALL THE OLD VERSION OF THE SOFTWARE BEFORE PERFORMING THE UPGRADE TO THE NEW VERSION. 

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Uninstallation of the old software is very straightforward.  Locate the "Intouch Accelerator" software icon in the bottom right corner of your windows screen (near the clock/time). 

The icon looks like this:

Now, RIGHT CLICK ON THAT ICON ONE TIME.  A menu of options will appear. 
LEFT CLICK on UNINSTALL and follow the prompts to UNINSTALL the old software.

You will need to reboot your computer when the uninstall is completed.  Then come back to this Members.IntouchMI.com page and follow the below instructions.

IF YOU HAVE ANY PROBLEMS WITH THIS PROCESS, PLEASE CALL US FOR HELP.  IF ANY "POP UP" BOXES OPEN DURING THIS PROCESS, PLEASE DISREGARD THE MESSAGE THEY CONTAIN AND CLOSE THE BOX.

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

* * * * CLICK HERE FOR A PRINTABLE VERSION OF THE INSTRUCTIONS FOUND BELOW * * * *
(these instructions will open a simple TEXT file in a new browser window for you to print)

Introducing our latest update to the Intouch Dial Up Accelerator software!  This is a major programming update that uses some newer technology to help decrease the page load time of websites and webmail over Dial Up internet.

THIS IS A REQUIRED UPDATE/UPGRADE FOR ALL "ACCELERATED DIAL-UP" SUBSCRIBERS
ALL PRIOR VERSIONS OF OUR ACCELERATOR SOFTWARE ARE NOW DEACTIVATED.  THIS UPGRADE MUST BE USED FOR ALL ACCELERATED DIAL UP ACCOUNTS.

If you are using any previous version of our Intouch Accelerator software it will be uninstalled at the completion of this upgrade.

It is important that you either print out, write down, or memorize a few instructions prior to beginning the installation of our new software.

+ You need to click the link to download the installation program and choose to SAVE the file to your computer.  The download link is at the BOTTOM of these instructions.

+ We recommend SAVING it to your DESKTOP so it is easy to find afterward.

+ After downloading is completed, DISCONNECT/HANGUP from the internet connection and close ALL OPEN INTERNET WINDOWS including EMAIL.

+ If you can DISABLE/SHUTDOWN/EXIT your Anti-Virus software, that is recommended as well for the duration of the install.

+ Locate the file called "intouchaccelerator61.exe" on your DESKTOP (where you saved it) and DOUBLE CLICK ON IT.

- You will need to confirm that you want to allow the program to install on your computer.

- You will need to agree to the terms and conditions of using the software service.

+ Continue through the steps of the installation.  If asked for permission or approval, you need to click in the affirmative.

+ When the installation is completed, you will be told that you need to REBOOT your computer.  Click the approval button.

- IF you have our old software installed, the program will now UNINSTALL the old software automatically.

+ When the uninstall is done (or after the new program does not find the old one) another box will appear telling you that your computer must be REBOOTED in order to continue.  Click the approval button to restart the computer at this point.

+ When your computer restarts, you will see a warning box that our Accelerator software needs to verify that you are authorized to use the software.  Because you have just restarted the computer and are not on the internet; this box is telling you that it will have to perform the authorization the next time you connect to the internet.  Click the OK button to get rid of this box.

+ Connect to the Internet.  Be patient.  After a several seconds to a minute, the new Acceleration software will open a window near the system tray asking you to enter your Username and Password.  Your Username should be entered automatically (if not, please enter it now) but you will need to enter your Dial Up account Password.  We recommend leaving the "remember password" automatically checked.  Click OK/SUBMIT/CONTINUE button.

If everything is entered correctly, you will now be surfing the web with better Acceleration!  For a menu of what the different icons in our new software mean; click the link here.

If everything worked OK, you can now locate that file you downloaded called "intouchaccelerator61.exe" and DELETE it from your desktop.

If there were any problems with your installation, you can RIGHT CLICK on the Intouch Accelerator icon and LEFT CLICK on the "Diagnostics" option.  Leave the diagnostic results on your screen and call our support desk for assistance.

> >  CLICK HERE TO DOWNLOAD THE INTOUCH ACCELERATOR v6.1  < <

The file is 2.8MB in size and can take anywhere from 10-20 minutes to download.  We recommend NOT using the internet (email, web browsing, etc) during this download in order to ensure the fastest download possible).

After you have completed the installation of the new software, please go to http://intouchmi.com/confirm_upgrade_29.html and enter your information so we can update our records.

 

Dear Members,

Today we are releasing our newest Internet Connection software, Version 5.0, in full release.

This means that all customers connecting with Intouch Dialer versions 4.0, 4.1, 4.2, or 4.3 will AUTOMATICALLY download and install the new Version 5.0 dialer software the next time you connect.  The process should only take 10-15 minutes and should be quite 'hands-off'.  If you were one of our customers that chose to help us out by voluntarily doing the upgrade over the last 2 weeks, you will (most likely) still receive this final version of the upgrade (there are a few of you who already have the final final version and won't receive this update).  When the upgrade is completed, you get a "succesful" dialog box telling you this.  You will also have a new "Connect to Intouch" shortcut on your desktop.  The old shortcut will be replaced by this new one.

If you are using any of our old dialer software (prior to version 4.0) or are using a manually created dialer, you can download and install the newest version by clicking on the following link.  Click the link and then chose to SAVE the file on your desktop.  Once completed, located the file named "intouchdialer_web_v5.exe" on your desktop and DOUBLE CLICK on it.  Follow the prompts to install the new dialing software.

DO NOT CLICK on this link if you are using the 4.0, 4.1, 4.2, or 4.3 version of our software unless we specifically request that you do so after talking to you on the phone.

http://www.intouchmi.com/software/intouchdialer_web_v5.exe

If anyone has any questions, please feel free to contact us.

Thank You!

Dear Members,

We've been working hard the last few months on making improvements to both our Dialer software and our Accelerator software.  We're not sitting still; we're trying to make using our Internet Services easier and more trouble-free all the time.

Today I'm "pre" releasing our newest Dialer connection software update: "Intouch Connection v5.0" 

I call it a "pre" release because for the next few days I'm going to let anyone who wants to do the upgrade - KNOWING that our offices are closed until Monday the 4th - go ahead and do it.  I'm very confident there won't be any problems as we've already extensively tested this software (both the full install and the upgrade install), but I wanted to throw out that disclaimer just in case.

So here's how it works:

NOTICE:  There may be an installation error/conflict if your computer has an out of date version of AVG Anti-Virus on it.  Please be sure you have AVG 9.0 installed/upgraded before installing our newest dialing software.

NOTICE:  We've Fixed the problem involving Windows 64-Bit operating systems.  Those of you with Windows Vista or 7 64-bit can go ahead and upgrade your dialer now.  :)

* * * * * * * * * * * * * * * * * * * * * * * * * * 

Please read the descriptions below BEFORE you click on a download.  It important that you get the correct program so you're not wasting your time.  Locate the correct download for your computer and click on the link to download the file.  We recommend that you choose the option to "SAVE" the file and have Windows save it to your DESKTOP.  That way it will be easy to get to after the download is complete.  DO NOT CHOOSE THE OPTION TO "RUN" THE PROGRAM, YOU MUST CHOOSE TO "SAVE" IT.

After the download completes, DISCONNECT from the internet ("hang-up"). 

Locate the file you downloaded and DOUBLE CLICK on it.  Follow the prompts to complete the install.

* * * * * * * * * * * * * * * * * * * * * * * * * * 

For any customer that is currently using the "Connect to Intouch" software versions 4.0, 4.1, 4.2, or 4.3 - You can download the UPGRADE program (it's a smaller file size since you have most of what you need already).  You can tell if you are using the Intouch Connection software by double clicking on your "Connect to Intouch" shortcut.  If the connection box that opens has a banner image across the top with the full Intouch logo (with white background) and one of the above "version" numbers - this is the program for you.

UPGRADE PROGRAM:  http://www.intouchmi.com/software/dialerupdate.exe

- - - - - - - - - - - - - - - - - - - - - - OR - - - - - - - - - - - - - - - - - - - - - - - -

If you are currently using an OLDER dialer (not one of the versions listed above) or are using a "manually" created dialer (doesn't use the Intouch logo) - you'll need to download the whole dialer.  Again, same instructions as above...SAVE the file you download to your desktop.

FULL DIALER PROGRAM:  http://www.intouchmi.com/software/intouchdialer_web_v5.exe

- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -

Version 5.0 offers a MUCH better integration with Microsoft Windows Vista and Windows 7.  In fact, this version of our dialer actually installs a desktop shortcut in those operating systems where the previous versions did not. 

There are a few tweaks in version 5.0 that allow the dialer to get along a little better with Windows Firewall also.  We still recommend that the Firewall be turned OFF, but we know that this isn't always something under your full control either.

This version also makes it easier to get to some dialer options such as choosing Pulse or Tone dialing (yes, we actually have customers that still need the ability to use PULSE dialing!) and we've incorporated our new 3D'ish Intouch Oval "IN" icon into this version.  You'll have newer, more modern looking shortcuts on your desktop.

As stated at the beginning of this article, we don't expect that anyone will experience any difficulties when performing this upgrade.  If you DO have trouble after installing, PLEASE take good accurate detailed notes and contact us Monday morning with that information.  This will allow us to make any necessary changes prior to forcing the update out automatically (which is scheduled for next week!).

STAY TUNED TO THE MEMBERS.INTOUCHMI.COM WEBSITE THIS WEEK FOR MORE GREAT NEWS!  THE NEW INTOUCH ACCELERATOR v5.0 IS COMING TO YOU VERY SOON!

* BETTER INTEGRATION WITH WINDOWS OPERATING SYSTEMS INCLUDING WINDOWS 7! 
* MINIMAL INTERFERENCE FROM THE WINDOWS FIREWALL! 
* PROGRESSIVE IMAGE ACCELERATION! 
* We're quite happy with it!  : )

 

 

Our business schedule will be modified for the upcoming two weeks as follows:

Thursday, December 24th - CLOSED
Friday, December 25th - CLOSED
Saturday, December 26th - CLOSED

Monday, December 28th - Regular Hours (9:30am to 6:00pm)
Tuesday, December 29th - Regular Hours (9:30am to 6:00pm)
Wednesday, December 30th - Regular Hours (9:30am to 6:00pm)

Thursday, December 31st - CLOSED
Friday, January 1st - CLOSED
Saturday, January 2nd - CLOSED

Regular hours resume again on Monday, January 4th, 2010.

We hope you all have a very happy and safe Christmas and New Year!

In case you missed this in the news this weekend - as suprisingly to me it wasn't that big of a deal to the country - we lost a piece of "Americana" this weekend.

Mr. Bob Heft of Saginaw passed away at the age of 67.

I won't go into a lot of details as I'm sure you can find a lot about him on the internet (see links below), but I will say that I knew Bob for the last several years.  I can still remember the day my older brother told me about his meeting the "designer of the American Flag"!  Those of you who've had conversation with me regarding bogus stories being circulated on the internet will know that I immediately challenged this claim.

Well lo-and-behold, the story checked out!

It was shortly after this that I joined our newly reformed Lions Club here in Vassar - and Mr. Heft (a long time Lion himself) inducted me as a member.  I got to hear the story, too.  And an interesting one it is.

Bob's 50-Star design is the longest standing U.S. Flag layout of all time.  And he lived right here in mid-Michigan! 

LINKS

The official Bob Heft website (you can read Bob's story there)

Website about the history of the U.S. Flag

 

THANKSGIVING HOLIDAY BUSINESS HOURS

OUR OFFICE (SALES, SUPPORT, BILLING, ETC.) 
WILL BE CLOSED ON:

THURSDAY NOVEMBER 26th
FRIDAY NOVEMBER 27th
SATURDAY NOVEMBER 28th
SUNDAY NOVEMBER 29th

REGULAR OFFICE HOURS WILL RESUME AT
9:30AM ON MONDAY NOVEMBER 30th.

WE WISH YOU A SAFE AND ENJOYABLE HOLIDAY.

 

Dear Members, Due to reasons out of our control, the vendor of our current Intouch branded Anti-Virus software has decided to discontinue the support of this product. Effective November 1st, 2009 - the Intouch Anti-Virus subscription software service will NO LONGER FUNCTION.    more »

Just an FYI for those interested:

Here's some interesting info about the dangers of Facebook.  One's a article from Switched.com and the other is an FBI press release. 

http://tinyurl.com/fbwarning-1

http://www.fbi.gov/pressrel/pressrel09/networking_100109.htm

 

The necessary repairs, maintenance, and upgrades have been completed and everything is functioning correctly now.

If you experience any issues with an IntouchMI.com hosted website or with our online customer management interface; please contact our office by email (operations@intouchmi.com) or by phone (1-866-929-3278).

We are currently experiencing issues with a Web Server and Database Server.  Some websites hosted on our network may not be viewable on the internet at this time.  This error is also effecting our online customer management system.

This problem does NOT effect our Dial Up Internet service.

We are looking into the problem and will have corrections made soon.  Check back here for updates later in the day.

Over the years of talking to our customers about the good and bad things on the internet; all the software that all the websites want you to download, read the privacy statements, etc., I've pretty much summed it up with "how much can you TRUST the website asking you to do that?".    more »

OUR OFFICE HOURS FOR THE UPCOMING LABOR DAY WEEKEND ARE AS FOLLOWS:

* * * * * * * * * * * * * * * * * * * * * * * * *

Friday, September 4th - 9:30AM to 4PM
(closing early)

Saturday, September 5th - CLOSED

Sunday, September 6th - CLOSED

Monday, September 7th - CLOSED

Tuesday, September 8th - 9:30AM to 6:00PM
(regular hours)

 

8/26/09 The server has now been stable for more than 24 hours, so I feel comfortable updating this notice. Our customer account database had to be restored from a backup. Payments received on Friday the 21st, Monday the 24th, and Tuesday the 25th had to be reentered into the system today. Any invoices that might have generated over those days were also regenerated today. Some customers may be seeing payment receipt emails for payments you have already received a receipt for. If you have any questions, please do not hesitate to contact us. We would like to thank everyone for their patience while we corrected this problem.   more »

Due to the Vassar Chamber of Commerce car show happening in downtown Vassar this Saturday, our office (including technical support) will be closed.

Starting at around 6am, downtown Vassar will be closed off and all traffic will be routed around the downtown area.  The city streets will be taken up by entries in the annual car show and thus our office will be unaccessible during the entire day.

We are sorry for any inconvenience this may also cause our customers.

Regular hours will resume Monday August 3rd at 9:30am.

MySpace and Facebook are such a big thing these days. Many of our members have accounts with one or both of these so-called "Social Networking" websites. But please be warned: They are one of the largest contributing factors to getting a virus, spyware, malware, or scareware infection on your computer!   more »

Do you recognize these icons? If you have Windows XP you'd be looking for a Yellow Shield with a Black Exclamation Point. In Windows Vista it's a blue software box with the Windows "flag" logo on it. Take a look at the start bar "system tray" which is normally located down in the bottom right corner of the screen.    more »

WE WILL HAVE REDUCED HOURS FOR THE FOURTH OF JULY HOLIDAY WEEKEND.

FRIDAY, JULY 3rd - CLOSING EARLY AT 2:00PM
SATURDAY, JULY 4th - CLOSED

WE WILL RESUME REGULAR HOURS ON MONDAY, JULY 6th.

Have a Safe and Enjoyable weekend!

For more information about Independence Day in America visit:

The History Channel

or

Wikipedia

 

Dear Members,

A couple of weeks ago we began staffing technical support for several hours on Saturdays.  At this time we've decided to go ahead and work Saturdays into the official open hours schedule for technical support and in-store computer repair.

Support is now available from 10:00am until 3:00pm on Saturdays.

Thank You

Intouch Internet Services, Inc.

Dear Members,

Mail services have been restored to normal.  The offending account has been disabled and the mail bottleneck seems to be reduced to a nominal size.

If there are any other issues as a result of this problem, we will update this announcement at that time, but we expect that the situation is fully resolved.

We are currently experiencing email delays and other related issues due to a compromised user mailbox.

We are working on the issue and will continue to monitor the email services throughout the day.  When we are confident the situation with the user has been contained, we will post another update here.

Thank You for your Patience.

Sincerely,
Charles Partridge
Intouch Internet Services, Inc.

 

Dear Members,

The problem with our Account Administration Interface and our Credit Card Processing Interface have now been resolved.

Credit Card payments can now be made online.

We are aware that there are issues when you try to make a payment via credit or debit card using our online payment interface.

These issues are related to some maintenance we performed last Friday afternoon and thus online payments have not been able to be processed over the holiday weekend.

We hope to have the issue resolved by mid-day on Tuesday May 26th.

If you would like to call our office to make a payment, please feel free to do so during our normal business hours beginning Tuesday.

Thank You,
Charles Partridge

Our office (sales, tech support, billing, etc.) will be
CLOSED on Monday, May 25th, 2009.

For more information about Memorial Day in America,
please click the links below:

http://www1.va.gov/opa/feature/celebrate/memday.asp

or

http://www.usmemorialday.org/

 

Dear Members,

As of around 1:00PM today our Vassar office has been closed due to a major power outage in Vassar.  It appears someone decided to cut down a VERY LARGE tree without first thinking about WHERE the tree would land.  Unfortunately, the tree landed on a power line behind our office (in downtown Vassar) which then took out several transformers and damaged a few electric poles.

Since approximately 1:00PM we have been without Power and Telephone service at our office.  If you have attempted to call us, you are most likely getting a "fast busy" signal during the call.  I have spoken with one of the DTE linesmen that are now on the scene, and he has expressed that the repairs will take a "very long time" in order to get power restored to a large portion of the downtown area.

Because of this issue we closed our office early today.  We will check the status of the power situation in the morning to determine if we will be able to re-open at 9:30AM under our normal hours of operation.  If there is any problem with the power in the morning I will post an update here on the Members page.

We are sorry for any inconvenience this may cause any of you and hope that everyone understands that this situation is well beyond our control.

NOTE:  THIS POWER/PHONE OUTAGE DOES NOT EFFECT ANYTHING RELATED TO OUR INTERNET SERVICE CONNECTIONS.  IT IS STRICTLY AN ISSUE WITH OUR VASSAR BUSINESS OFFICE.

Thank you for your patience.

Sincerely,
Charles Partridge
Intouch  Internet Services, Inc.

 

Well...April 1 went by quite uneventfully.  We didn't even have one single computer come in for repair due to the Conficker worm!

As always; just practice safe 'surfing', keep your Windows software up to date, and maintain an up to date anti-virus program and you'll experience little to no interuption due to viruses on your computer.

- Charles

**********************************

Dear Members,

Funny enough, nobody has really mentioned anything to me about the so-called "April Fools Day Virus" that's been talked about in the news over the last few weeks....until TODAY!!

Now that my phone is done ringing about this for a little while; I figured I'd share a link to the Microsoft Corporation page that discusses the Conficker Virus.

You can view that information here:http://www.microsoft.com/protect/computer/viruses/worms/conficker.mspx

NOTE:  One very interesting characteristic of this virus is that is can potentially block infected computers from visiting ANY Microsoft websites!  It can also block viewing of most of the major Anti-Virus company websites too!  This is an important function of the virus.  It does this so that the user with an infected computer cannot receive any security updates for Windows and/or an Anti-Virus Definition update.

If you are unable to view the website at the link above, there is a chance your computer is already infected by the Conficker Virus.  If you do experience this problem, try visiting the following sites...if they all give you problems; immediately disconnect from the internet and shut off your computer.  Take it to your favorite computer repair shop (like our office here in Vassar!). 

Anti-Virus Sites:www.Symantec.com
www.Grisoft.com
www.Avira.com
www.Kaskpersky.com
www.McAfee.com

ANOTHER NOTE:  The primary "reason" for viruses now-a-days is as a tool for criminal enterprises to obtain identity and credit/banking info about the infected computer users.  If you ever see a "anti-virus" program suddenly appear on your screen that informs you of thousands of infections on your computer....no matter how fancy or "real" it looks - don't trust it if you don't remember ever seeing that program come up on your computer before.  These fake anti-virus programs (or "ScareWare" as they are now referred to as) are trying to steal your credit card information.  They are NOT real programs.  They are simple animations (everyone that gets it sees the exact same scan results!) that try to trick you into "upgrading" to the supposed "full version" of the program.  It always seem like a good deal too, in the $24.95 range.  But if you put in your credit card info; I assure you that you will not receive a legitimate anti-virus program and you will have just shared your credit card data with the bad guys.

Any questions...let us know.

Thank You and Happy April Fools Day!

- Charles Partridge

 

Dear Members,

Yet ANOTHER round of bogus emails claiming to be from us (intouch or blclinks) have been noticed by some of our customers and our technical department.  Again, this message is NOT legitimate! 

I cannot stress enough that you will NEVER, NEVER, NEVER receive this type of email from our company.  NEVER respond to this type of email.  Always feel free to contact us if you have any questions about messages like these.

To help you understand better WHY you may receive a message like this, I'll explain.  The bad guys that send out all the worlds spam/junk/unsolicited email need to have access to an email account to send their garbage out from.  For years now these bad guys have been "faking" email account information and tricking email service providers into allowing mail to be sent.  As companies like ours continue to increase the security of our mail computers, and new techniques for catching these fakes continue to advance; the bad guys are having a hard time getting their messages out.  If YOU respond to this email, the bad guys will then have DIRECT ACCESS to YOUR EMAIL ACCOUNT.  Then, they will start blasting out the junk email as if it had come from YOU!  This approach usually gives them a window of a day or two before YOUR account gets shut off by your service provider.  The bad guys can send out BILLIONS of these junk messages in a matter of those couple days of having access to a legitimate email account.

Here is an example of the most recent version of such a bogus email:

////////////////////////////////////////////////////////////////////////////

Dear valued customer,

 

We are currently performing maintenance for our

Digital Webmail Customers. We intend upgrading

our Digital Webmail Security Server for better

online services.

 

In order to ensure you do not experience service

interruption,Please you must reply to this email

immediately and enter your password here (******)

and Check out your new features and enhancements

with your new and improved Blclinks Account,To

enable us upgrade your Blclinks Account for better

online services please reply to this mail.

 

Thank You For Using Blclinks Account

////////////////////////////////////////////////////////////////////////

 

Dear Members,

We've been looking into the options available for us to be able to provide High-Speed internet service to our customers and would like some help from any of you willing to provide us with your opinion.

On the TOP of the RIGHT column on this website we have added a link to a "survey" page with just a few simple questions.  If you are interested in being a part of this survey, please click on the link provided.

Thank You.

Dear Members,

Oops.  I forgot to put up an update last Friday night.  Credit Card processor updates were successfully completed late Friday evening.

We will be unable to process credit card payments (both phone in and do it yourself payments on our website) for a little while this afternoon as we perform updates to the Credit Card Processing systems.

We do not expect this interuption to take long and an update will be posted here upon completion of the maintenance.

Thank You for your Patience.

THIS PROBLEM HAS BEEN RESOLVED. If you have any continued issues with this problem, please contact our office.    more »