PRINTABLE INSTRUCTIONS FOR INSTALLATION OF INTOUCH ACCELERATOR 6.1 ************ NOTES/COMMENTS **************** a) If you are using any previous version of our Intouch Accelerator software it will be uninstalled at the completion of this upgrade. b) It is important that you either print out, write down, or memorize a few instructions prior to beginning the installation of our new software. c) After you have completed the installation of the new software, please go to these instructions on our Members webpage and click the upgrade confirmation link at the bottom of those instructions. d) The file is 2.8MB in size and can take anywhere from 10-20 minutes to download. We recommend NOT using the internet (email, web browsing, etc) during this download in order to ensure the fastest download possible). ************ INSTRUCTIONS **************** + You need to click the link to download the installation program and choose to SAVE the file to your computer. The download link is at the BOTTOM of these instructions (on the members.intouchmi.com website). + We recommend SAVING it to your DESKTOP so it is easy to find afterward. + After downloading is completed, DISCONNECT/HANGUP from the internet connection and close ALL OPEN INTERNET WINDOWS including EMAIL. + If you can DISABLE/SHUTDOWN/EXIT your Anti-Virus software, that is recommended as well for the duration of the install. + Locate the file called "intouchaccelerator61.exe" on your DESKTOP (where you saved it) and DOUBLE CLICK ON IT. - You will need to confirm that you want to allow the program to install on your computer. - You will need to agree to the terms and conditions of using the software service. + Continue through the steps of the installation. If asked for permission or approval, you need to click in the affirmative. + When the installation is completed, you will be told that you need to REBOOT your computer. Click the approval button. - IF you have our old software installed, the program will now UNINSTALL the old software automatically. + When the uninstall is done (or after the new program does not find the old one) another box will appear telling you that your computer must be REBOOTED in order to continue. Click the approval button to restart the computer at this point. + When your computer restarts, you will see a warning box that our Accelerator software needs to verify that you are authorized to use the software. Because you have just restarted the computer and are not on the internet; this box is telling you that it will have to perform the authorization the next time you connect to the internet. Click the OK button to get rid of this box. + Connect to the Internet. Be patient. After a several seconds to a minute, the new Acceleration software will open a window near the system tray asking you to enter your Username and Password. Your Username should be entered automatically (if not, please enter it now) but you will need to enter your Dial Up account Password. We recommend leaving the "remember password" automatically checked. Click OK/SUBMIT/CONTINUE button. If everything is entered correctly, you will now be surfing the web with better Acceleration! For a menu of what the different icons in our new software mean; click the link here. If everything worked OK, you can now locate that file you downloaded called "intouchaccelerator61.exe" and DELETE it from your desktop. If there were any problems with your installation, you can RIGHT CLICK on the Intouch Accelerator icon and LEFT CLICK on the "Diagnostics" option. Leave the diagnostic results on your screen and call our support desk for assistance. Intouch Internet Services, Inc. 1-866-929-3278